Terms of service

Holy Kitchen

Welcome to Holy Kitchen. These Terms of Service govern your use of our website and the purchase of products from Holy Kitchen.

By accessing our website, browsing our products, or placing an order, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or place an order.

1. General Terms

By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable law.

You agree to use this website only for lawful purposes and in accordance with these Terms of Service.

Holy Kitchen reserves the right to refuse service, cancel orders, or restrict access to the website where reasonably necessary, including in cases of suspected fraud, misuse, or violation of these terms.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, ingredients, availability, and other information displayed on our website are accurate and up to date.

However, actual product colors, packaging, appearance, size, or other visual characteristics may vary slightly from images displayed on the website due to photography, lighting, screen settings, packaging updates, or manufacturing variations.

Product availability may change without prior notice. We reserve the right to discontinue or modify products at any time.

3. Pricing

All product prices displayed on our website are subject to change without prior notice.

We make reasonable efforts to ensure that pricing information is accurate. However, if an incorrect price is displayed due to a technical or human error, Holy Kitchen reserves the right to correct the price and, where applicable, cancel or modify the affected order.

Any applicable taxes, delivery charges, or other fees will be displayed during the checkout process where applicable.

4. Orders and Order Acceptance

Placing an order on our website constitutes a request to purchase the selected products. An order is considered accepted only after it has been confirmed by Holy Kitchen.

We reserve the right to accept or reject an order for reasons including, but not limited to:

  • Product availability
  • Incorrect pricing or product information
  • Incorrect or incomplete customer information
  • Suspected fraudulent or unauthorized transactions
  • Delivery limitations
  • Previous misuse of our services
  • Other circumstances that may affect our ability to fulfill the order

If an order is cancelled after payment has been received, any eligible refund will be processed according to our applicable refund policy.

5. Customer Information

When placing an order, you agree to provide accurate, complete, and current information, including your name, phone number, email address, billing details, and shipping address.

You are responsible for ensuring that the information provided during checkout is correct. Holy Kitchen will not be responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete information supplied by the customer.

6. Payment

Payment for products must be completed using the payment methods made available on our website.

Payments may be processed through third-party payment service providers. By making a payment, you agree to comply with the applicable terms and conditions of the relevant payment provider.

Holy Kitchen reserves the right to verify transactions and take reasonable steps to prevent fraudulent or unauthorized payments.

7. Shipping and Delivery

We will make reasonable efforts to dispatch and deliver your order within the estimated delivery timeframe displayed on our website or communicated to you.

Delivery times may vary depending on the destination, courier service, weather conditions, holidays, public events, logistical circumstances, or other factors outside our reasonable control.

Once an order has been handed over to the delivery partner, delays caused by the courier or other external circumstances may be outside the direct control of Holy Kitchen.

Customers are responsible for providing a complete and accurate delivery address and an accessible contact number.

8. Returns, Refunds and Cancellations

Returns, refunds, replacements, and order cancellations are subject to our applicable return and refund policy.

Customers should review the relevant policy before placing an order.

Products returned to Holy Kitchen may be subject to inspection to determine whether the applicable return or refund conditions have been met.

9. Food Products and Consumer Responsibility

Holy Kitchen may offer food and related products through this website. Customers are responsible for reviewing the product description, ingredients, applicable product information, and any relevant warnings before purchasing or consuming a product.

If you have a known food allergy, intolerance, medical condition, dietary restriction, or other health-related concern, you should review the product information carefully and consult an appropriately qualified professional where necessary before consuming the product.

Products should be stored and used according to the instructions provided on the product packaging or product page.

10. Promotions and Discounts

From time to time, Holy Kitchen may offer promotional discounts, coupon codes, special offers, or other promotional campaigns.

Promotional offers may have specific terms, eligibility requirements, validity periods, or usage limits. Unless otherwise stated, promotional offers cannot be combined with other offers.

Holy Kitchen reserves the right to modify or discontinue a promotion at any time, subject to applicable law.

11. Intellectual Property

All content available on this website, including logos, brand names, text, photographs, graphics, product images, designs, videos, and other materials, is owned by or licensed to Holy Kitchen unless otherwise stated.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit any website content without prior written permission from Holy Kitchen.

12. Prohibited Uses

You agree not to use our website or services:

  • For any unlawful or fraudulent purpose
  • To violate any applicable law or regulation
  • To attempt to gain unauthorized access to our website or systems
  • To interfere with the security or operation of our website
  • To collect or misuse information belonging to other users
  • To submit false or misleading information
  • To engage in activities that could harm Holy Kitchen, its customers, or its service providers

13. Third-Party Services and Links

Our website may use or provide access to third-party services, payment providers, shipping partners, advertising platforms, analytics services, or external websites.

Holy Kitchen is not responsible for the availability, content, security, policies, or practices of third-party services that are outside our control.

14. Limitation of Liability

To the extent permitted by applicable law, Holy Kitchen shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website, products, or services.

Nothing in these Terms of Service is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

15. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

We may temporarily suspend, modify, update, or discontinue parts of the website for maintenance, technical reasons, security reasons, or other operational purposes.

16. Changes to These Terms

Holy Kitchen may update or modify these Terms of Service from time to time to reflect changes in our business, services, products, technology, or applicable laws.

The updated Terms of Service will be posted on this page. Your continued use of our website after changes are posted constitutes acceptance of the updated terms.

17. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with these Terms of Service or your use of our website shall be subject to the jurisdiction of the appropriate courts having jurisdiction over Hathras, Uttar Pradesh, India, subject to applicable law.

18. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Business Name:
Holy Kitchen

Phone / WhatsApp:
+91-7037894423

Email:
rakshaksinghal2021@gmail.com

Address:
117, Glory Garden,
Mathura Road,
Hathras, Uttar Pradesh – 204101,
India

Last Updated: 5 October 2026